Order direct
Choose items, options and pickup or delivery. Enter the delivery instructions.
Help center
Quick answers to the most common questions.
Can’t find what you need? Email us.
Placing an order
How to order online, schedule, modifications.
Placing an order
How to order online, schedule, modifications.
Open the restaurant’s ordering website, choose pickup or delivery, add your items, and check out. Scheduled ordering is available where enabled by the restaurant. For changes after checkout, contact the restaurant directly.
Cancel or refund
Canceling orders and refund requests.
Cancel or refund
Canceling orders and refund requests.
Contact the restaurant that accepted your order. Cancellation eligibility and refunds depend on order status, the restaurant’s policy, and the payment method.
Delivery issues
Late deliveries, wrong address, contact driver.
Delivery issues
Late deliveries, wrong address, contact driver.
Check your order status and delivery details. Contact the restaurant for late deliveries, address corrections, or help reaching your driver. Delivery availability is set by each restaurant.
Promos & loyalty
Promo codes, points, referrals.
Promos & loyalty
Promo codes, points, referrals.
Enter an eligible promo code at checkout. Rewards, redemption rules, and referral offers depend on the restaurant’s program.
Account & privacy
Sign-in, data, deletion.
Account & privacy
Sign-in, data, deletion.
Use the sign-in options provided by your restaurant’s ordering website. For account access, privacy, or deletion requests, contact support@favornoms.com.
Restaurant partners
For restaurant owners.
Restaurant partners
For restaurant owners.
One plan is $49/month per branch, with first-time setup of $199 and $89 for each additional branch. Book a demo to discuss setup. The 14-day trial does not include card payment acceptance.
Payment confirmation
QR and Cash: the restaurant checks receipt of funds and manually confirms payment. Credit Card: successful payment is recorded automatically.
The full order workflow
Confirm payment
QR and Cash: the restaurant checks receipt of funds and manually confirms payment. Credit Card: successful payment is recorded automatically.
Prepare the food
Confirmed order → queue → Cooking → Ready. Check items, then Bump for handoff.
Driver chooses the job
The system alerts registered drivers. Available drivers review distance and earnings before accepting.
Photo-confirmed delivery
Pickup photo → delivery instructions and chat → arrival → delivery photo → completed.
Ratings, rewards and payouts
Customers rate the store and driver and view receipts and points. Drivers request earnings directly from their registered restaurants.